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With Rand Haddadeen - You will learn about:

  1. Empowerment: Concepts and implications
  2. Delegation: Definition, assessment and objectives
  3. Details of the delegation process
  4. Delegation: Follow up and questions for reflection
  5. Decision Making: Definition and factors
  6. Empowering employees to make decisions
  7. Strategic decisions
  8. Empowerment through information for decision making
  9. Tips for effective empowerment