English test – level 2

Read the following Letter and answer the questions afterwards:

Dear Mr. Ramadan,

Over the past seven years, we have valued your account with us and considered it one of our best. However, with the recent downturn in business, we have noticed that your practice of discounting your bills every thirty days has ceased. Your last payment was ninety days late.

It is imperative that we keep current on our accounts receivable; therefore, regrettably, it is necessary to ask you to make future purchases on a cash-only basis until your account is cleared.

Please accept the enclosed Special Courtesy Discount card for future cash purchases. It will entitle you to a ten-percent cash discount to help you through this transition period.

May we hear from you soon, Mr. Ramadan.

Very sincerely,

Salam Al-Saeed
Credit Manager

What is the letter attempting to communicate? 

Read the following Letter and answer the questions afterwards:

Dear Mr. Ramadan,

Over the past seven years, we have valued your account with us and considered it one of our best. However, with the recent downturn in business, we have noticed that your practice of discounting your bills every thirty days has ceased. Your last payment was ninety days late.

It is imperative that we keep current on our accounts receivable; therefore, regrettably, it is necessary to ask you to make future purchases on a cash-only basis until your account is cleared.

Please accept the enclosed Special Courtesy Discount card for future cash purchases. It will entitle you to a ten-percent cash discount to help you through this transition period.

May we hear from you soon, Mr. Ramadan.

Very sincerely,

Salam Al-Saeed
Credit Manager

What does the word “imperative” mean? 

Read the following Letter and answer the questions afterwards:

Dear Mr. Ramadan,

Over the past seven years, we have valued your account with us and considered it one of our best. However, with the recent downturn in business, we have noticed that your practice of discounting your bills every thirty days has ceased. Your last payment was ninety days late.

It is imperative that we keep current on our accounts receivable; therefore, regrettably, it is necessary to ask you to make future purchases on a cash-only basis until your account is cleared.

Please accept the enclosed Special Courtesy Discount card for future cash purchases. It will entitle you to a ten-percent cash discount to help you through this transition period.

May we hear from you soon, Mr. Ramadan.

Very sincerely,

Salam Al-Saeed
Credit Manager

Mr. Ramadan was awarded the Discount Card because:

Read The following Passage and answer the questions afterwards:

There are many types and colors of training programs, and choosing the one that is most suitable for you can be a difficult task. You need to identify what you want exactly out of the training. Customized programs come at a high price. Often you have to consider things such as location, travel expenses, preparation time and cost. Before deciding which program is best for you, it is important to understand the similarities and differences among the various types.

Why is choosing a suitable training program difficult?

Read The following Passage and answer the questions afterwards:

There are many types and colors of training programs, and choosing the one that is most suitable for you can be a difficult task. You need to identify what you want exactly out of the training. Customized programs come at a high price. Often you have to consider things such as location, travel expenses, preparation time and cost. Before deciding which program is best for you, it is important to understand the similarities and differences among the various types.

The sentence “Before deciding which program is best for you, it is important to understand the similarities and differences among the various types” has what as its object?

Read The following Passage and answer the questions afterwards:

There are many types and colors of training programs, and choosing the one that is most suitable for you can be a difficult task. You need to identify what you want exactly out of the training. Customized programs come at a high price. Often you have to consider things such as location, travel expenses, preparation time and cost. Before deciding which program is best for you, it is important to understand the similarities and differences among the various types.

What does the word “color” indicate in the sentence “There are many types and colors of training programs”

Choose the correct phrase:

Choose the correct phrase:

If you want to extend assistance to your colleague, you would write:

When you are contacting an interviewee for an appointment you say:

Which sentence is grammatically sound?

Which sentence is grammatically sound?

Which sentence is grammatically sound?

Which sentence is grammatically sound?

Which sentence is grammatically sound?

Which sentence is most meaningful?

If Salim ———— music, he wouldn’t have become a famous Ood player.

By the time Yasmin gets here, the movie ———–.

He doesn’t like ——– what to do.

The room can’t be dirty she ———-.

What happened to Jamal? He ————–.

It was a wonderful experience. Every morning we ————— to the sound of the birds singing.

Good news! I ———- a job soon.

There are ——— people in Jordan who are ————- smarter than any other people in the world.

Choose one correct answer that best fits the completion of the sentence

Choose one correct answer that best fits the completion of the sentence

Choose one correct answer that best fits the completion of the sentence

A lucrative offer is:

A Closed Deal is:

A meeting with a friend is:

The boss was appointed in the hope that she would be able to ______ results

Your resume needs ______ work

The job ____ seems to be improving

I’m quite happy to support you in your _____ for a loan

I shall certainly recommend your _____ for improving safety in the work place

___________ or ignoring a statement, especially a complaint, made by a customer can escalate any service situation

The operation is currently __________ some vast changes

Interviewer: Perhaps you could start by telling us why you’ve___________

They’ve tried to increase their sales but so far are making little headway

She had to eat her words when it turned out that she had voted for the wrong strategy this quarter

He is a decorated soldier.

Our teacher is a very fashionable lady.

One of the best social skills is flexibility.

A man of great fortune is not necessarily a man of great morals.

Motive is one of the most important elements in solving a crime.

Long hours of work takes a toll on a person.

Many times at work we hear people badmouthing others behind their backs.

At the end of the day, it is the amount of labor you put that counts the most.

Continue the Conversation:

1. Nizar: Mr. Reyad, here is the report you asked for. Do you require anything else?
   Reyad: No Nezar, thank you. You’ve done a wonderful job. Are you leaving the office now?
   Nizar: …………………………………………………………………

Continue the Conversation:

1. Nihad: Could you brief me on your appointment earlier today?
   Fawzi: The meeting with the client went well! We might ……………….

Continue the Conversation:

Firas: What is the most important thing I need to learn to do good business?
Nancy: Well, that’s an easy one Firas. If you want to do good business, ……………………..

I recently heard (1) _____ your new offers and (2) ______ know more about them

Which one of the following is considered as a proper closing remark for an e-mail:

They all promised they would stand ____ him when he put forward the idea of a strike

Arrange the following sentences according to logical order:

(1) Before and during the quality improvement process, you will need to ensure that there is a supportive environment for this work.

(2) If you are a manager of a health program or service, your key responsibility will be to prepare for and implement the quality improvement process.

(3) To create this kind of environment, you might consider 58) two issues: management style and participatory management activities.

Choose the correct form of the sentence. There is only one correct form.

Choose the correct form of the sentence. There is only one correct form.

Choose the correct form of the sentence. There is only one correct form.

Choose the correct form of the sentence. There is only one correct form.

Choose the correct form of the sentence. There is only one correct form.

Choose the correct form of the sentence. There is only one correct form.